On 9th January 2023 Joe O’Connor, Clare Kennedy and Simon Appell of AlixPartners were appointed Joint Administrators of the Company.
The affairs, business and property of the Company are being managed by the Joint Administrators who act as agents of the Company and without personal liability.
The Joint Administrators are authorised to act as insolvency practitioners by the Insolvency Practitioners Association
This website will be used to provide customers with information and will be updated when further information becomes available.
Below are some frequently asked questions (“FAQ”) which are intended to answer questions which customers may have in relation to the Company’s Administration.
In the event you have a question which is not answered here, please contact us by email at: help@imladmin.co.uk. Please note that with effect from 4 August 2023, our phone lines and live chat function will no longer be available.
If your query relates to the Administration as opposed to your account with Tappily/Safetynet Credit, then please email IML@AlixPartners.com.
Fraudsters can take advantage of customers when a company goes into Administration, and therefore you should remain alert to the possibility of fraud and potential scams:
More information can be found on the FCA website at: www.fca.org.uk/consumers/protect-yourself-scams
As part of their role, the Joint Administrators may need to access and use data relating to customers. In doing so, they will follow all applicable data protection requirements. Further information in relation to the processing of personal data by the Joint Administrators can be found here.
By borrowing from Tappily/Safetynet Credit you are taking on a financial commitment. Failure to make payments or missed payments could have a negative impact on your credit history and adversely affect your ability to gain credit (including mortgages).
All applications and future borrowing subject to status and affordability assessment. Further terms and conditions apply.
Tappily’s/Safetynet Credit service requires read-only access to your internet banking to be considered for a facility. If you are given a facility we review your balance and transactions on a daily basis and monitor any changes in your financial status.
For free independent money advice, see moneyadviceservice.org.uk