1. What is a cookie?
    1. A “cookie” is a small electronic file that collects information when someone visits a website. A cookie can identify the pages that are being viewed, and this can assist us to select the pages that the viewer sees. Some cookies only exist whilst viewers are online, but “persistent” cookies remain on the viewer’s computer, so that he or she can be recognised as a previous visitor when he or she next visits our website. We may use persistent cookies to allow us to collect information about a viewer’s browsing habits whilst on our site, so that we can monitor and improve our services.
  2. When we use cookies and web tools
    1. Under the Privacy and Electronic Communications (EU Directive) Regulations 2003 (as amended) we can only set cookies (that are not strictly necessary) on your device where you have consented to us doing so. When first accessing our website you will be presented with a pop up requesting your consent to the use of cookies by us.
    2. We do not store sensitive information such as account numbers or passwords in “persistent” cookies, and cookies in themselves do not contain enough information to identify you.
    3. In addition to using cookies, we might also use web tools to collect information about your browsing activities whilst on our website. In this respect the information that is provided is similar to the information supplied by cookies, and we use it for the same purposes.
    4. Any information that we acquire about you using cookies or web tools is subject to the same restrictions and conditions as any other information we collect about you.
    5. Some of our advertisers may also use cookies or web tools that are set by other people such as advertising agencies, or the businesses to which the advertisements in question relate. We do not have access to any information that might be collected in this way, and, if you are concerned, you should contact the advertiser for more information. We have no control over third party cookies technology.
  3. What cookies we use

    1. A list of the cookies utilised by Tappily can be found in the table below:

      Cookie

      Summary

      Duration

      Description

      _gcl_au

      Google Adsense

      24 hours

      This cookie is used to track conversions from Google Ads when you first land on our site.

      mf_*

      Mouse Flow

      Session

      This cookie is part of Mouseflow and helps us improve our customer experience by tracking how you interact with our website.

      Identity

      Identity

      1 hour

      This cookie is required to make our application journey work by setting an anonymous ID which is used when you navigate the website.

      __RequestVerificationToken

      Verification

      Session

      This cookie is used to protect the site from cross-site request forgery.

      cookieAccepted

      Whether to display cookie message

      1 year

      This cookie tells us whether this is your first visit to our website and if so to display our cookie policy banner.

      .AspNet.ApplicationCookie

      ASP.NET Session ID

      Session

      This cookie is required to make our website work by setting an anonymous ID which is used when you navigate the website.

      ASP.NET_SessionId

      ASP.NET Session ID

      Session

      This cookie is required to make our website work by setting an anonymous ID which is used when you navigate the website.

      SeenAppBanner

      Whether to display our promotional banner

      1 year

      This cookie tells us if you've dismissed the mobile app promotional banner at the top of your dashboard, and if so to not display it anymore.

      AcceptCookies

      Whether to display cookie message

      1 year

  4. Refusing to accept cookies
    1. Most browsers automatically accept cookies. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Your browser help function will tell you how to do this. Please note, it is not possible for Tappily to allow you to carry your settings with you between your browsers and devices so you will need to change these settings for each browser you use.
    2. However, if you select the setting to refuse to accept cookies you may be unable to access certain parts of our site and we cannot guarantee that your experience with our website will be as quick or responsive.
    3. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.